Privacy Policy

How Sulonya Technologies collects, uses, and protects your information.

This Privacy Policy was last updated on January 1, 2024.

Sulonya Technologies respects the privacy of our users ("you" or "your") and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and our software ("Services").

1. Information We Collect

We may collect the following information from you:

Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, and billing information. We collect this information when you create an account, purchase a subscription, request support, or contact us.
Usage Data: This includes information about your activity on our website and software, such as the pages you visit, the features you use, and the duration of your use. We collect this information automatically through cookies and other tracking technologies.
Device Information: This includes information about your device, such as your operating system, browser type, IP address, and device identifier. We collect this information automatically for technical purposes and to analyze how users interact with our Service

2. Use of Information

We use the information we collect for the following purposes:

To provide and improve our Services
To process your transactions and manage your account
To send you important information about our Services, such as updates, security alerts, and support messages
To personalize your experience with our Services
To send you marketing communications, if you have consented to receive them (you can always opt out at any time)
To analyze how users interact with our Services
To comply with legal and regulatory requirements

3. Sharing of Information

We may share your information with the following third-party service providers who help us operate and improve our Services:

Payment processors
Hosting providers
Customer support providers
Analytics providers
Marketing partners

We will only share your information with these third-party service providers in accordance with this Privacy Policy and any applicable data protection agreements.

We will not sell or share your personal information with any third-party for their own marketing purposes without your explicit consent.

4. User Choices and Controls

You have the following choices and controls over your information:

You can access and update your personal information through your account settings.
You can opt out of receiving marketing communications from us by clicking on the "unsubscribe" link in any marketing email we send you.
You can request to delete your account and information at any time by contacting us.

5. Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, so we cannot guarantee the absolute security of your information.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us and we will take steps to delete that information from our records.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.