Client Background

A large multi-specialty healthcare network with hospitals, clinics, and pharmacies across multiple regions partnered with Sulonya to strengthen their digital presence. Their website was a vital channel for patients to find doctors, book appointments, and access healthcare resources. With thousands of daily visitors, the client needed a reliable partner to keep their site secure, updated, and performing at its best.

Challenge

The client’s website was central to patient engagement but faced multiple issues:

• Outdated CMS and plugins, creating security vulnerabilities.
• Slow load times due to heavy content and unoptimized infrastructure.
• Complex content management needs for doctors, services, and hospital branches.
• Frequent downtime and broken links affecting patient trust.
• Limited insights into SEO and digital performance.

Our Approach

Sulonya designed a tailored website maintenance solution that blended technical expertise with patient-first thinking:

• Technical Care: Regular updates, patches, uptime monitoring, automated backups, and proactive security checks.
• Content Excellence: Continuous updates of doctor profiles, services, events, and campaigns to keep information fresh and accurate.
• Performance Boost: Page speed optimization, CDN setup, mobile responsiveness improvements, and smooth navigation.
• Visibility & Insights: SEO audits, keyword strategies, analytics integration, and monthly reporting.
• Always-On Support: A dedicated support desk with clear SLAs for urgent fixes and enhancements.

Impact Delivered

• 99.9% uptime achieved, ensuring patients could always access the site.
• 40% faster load times, resulting in lower bounce rates.
• 25% increase in appointment bookings through a smoother user journey.
• 30% growth in organic traffic thanks to improved SEO performance.
• A future-ready platform capable of scaling with new digital features.

Why It Worked

Our proactive maintenance approach, combined with healthcare-specific understanding, helped transform the client’s website from a static platform into a high-performing digital asset that truly supports patient care and business growth.

Let’s Talk About Your Website

Your website should never hold you back-it should be your strongest growth channel. At Sulonya, we go beyond “fixing bugs” to create reliable, secure, and engaging digital experiences that build trust with your audience. Whether you’re in healthcare, technology, or any other industry, our team ensures your website works hard for you, day and night.

👉 Ready to transform your website into a growth engine? Connect with Sulonya today and see how we can make it happen.